The success factors of e-Filing implementation for Gen Z individual taxpayers in Indonesia: Based on the DeLone & McLean IS Success Model
نویسندگان
چکیده
E-filing is one of the most widely used information technology-based media for reporting annual tax return (SPT) individual taxpayers. The purpose this study to determine success factors implementing e-filing system Generation Z (Gen Z) using DeLone & McLean IS Success Model. data sampling method was purposive with a total 100 Gen taxpayers in Greater Jakarta area. sample obtained from online questionnaire Research were analyzed SEM-PLS method. results show that quality has significant effect on use but does not have user satisfaction. System and Use satisfaction can significantly affect net benefits. However, study, service no
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the impact of e-readiness on ec success in public sector in iran the impact of e-readiness on ec success in public sector in iran
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ژورنال
عنوان ژورنال: E3S web of conferences
سال: 2023
ISSN: ['2555-0403', '2267-1242']
DOI: https://doi.org/10.1051/e3sconf/202342601090